Mobile Communications Terms & Conditions

PLEASE CAREFULLY REVIEW THESE TERMS AND CONDITIONS FOR BIRCHLENDING.COM BEFORE USING THE SITE. BY ACCESSING THE SITE YOU AGREE AND ACCEPT THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS, PLEASE CEASE USING THE SITE.

Birch Lending Operational Text Message Policy

You understand the text messages we send may be seen by anyone with access to your phone. You will receive a text message upon pre-approval of loan, final approval of loan, a message 3-7 days before your payment date, and 1 day before your payment is due. If your payment is late or unsuccessful, you will receive a text message from us advising you of such action. Your cellular provider’s Msg&Data Rates may apply to our confirmation message and all subsequent messages. Accordingly, you should take steps to safeguard your phone and your text messages if you want them to remain private. NO CONFIDENTIAL INFORMATION SHOULD BE SENT VIA TEXT MESSAGE.

Opt-out or STOP from Operational Messages

This policy applies to the operational text messages sent by Birch Lending to our customers while and after they use our product. If you wish to stop receiving marketing text messages from Birch Lending, reply to any text message we have sent you and in the reply text simply type “STOP”. If you wish to stop receiving all text messages from Birch Lending, including those with information about payment due dates or missed payments, type “STOP ALL” in the reply text you send us. Your stop request will become effective within one business day. You may also stop text messages by calling us or emailing us with STOP in the Subject line using the contact information below.

Birch Lending Marketing Text Message Policy

This policy applies to the text messages sent by Birch Lending to our customers while and after they use our product. By opting in, you give us permission to send promotional messages; Number of messages will vary by account. Your cellular provider’s Msg & Data Rates may apply to our confirmation message and all subsequent messages. Accordingly, you should take steps to safeguard your phone and your text messages if you want them to remain private. NO CONFIDENTIAL INFORMATION SHOULD BE SENT VIA TEXT MESSAGE.

Opt-out or STOP from Marketing Messages

This policy applies to the marketing text messages sent by Birch Lending to our customers while and after they use our product. If you have opted into marketing text messages, but now wish to stop receiving marketing text messages from Birch Lending, reply to any text message we have sent you and in the reply text simply type “STOP”. If you wish to stop receiving all text messages from Birch Lending, including those with information about payment due dates or missed payments, type “STOP ALL” in the reply text you send us. Your stop request will become effective within one business day. You may also stop text messages by calling us or emailing us with STOP in the Subject line using the contact information below.

Please notify us immediately if you change mobile numbers or plan to provide your phone to another person.

If we modify this Text Message Policy, we will notify you by sending you a text message with a link to the new policy. We may terminate our text message program at any time. If you have any questions about this policy, would like us to mail you a paper copy of this policy or are having problems receiving or stopping our text messages, please contact us using the following information: Tolovana Financial d/b/a Birch Lending, PO BOX 58020, Minto, AK 99758, customerservice@birchlending.com, toll-free 833-742-4724.

Help or Support

If at any time you need our contact information or information on how to stop text messages, reply to any text message we have sent you and in the reply text simply type HELP. Upon receiving your text message, we will send you a text message with this information. In general, the messages we send provide you with information about your account. Some of the text message we send may include links to websites. To access these websites, you will need a web browser and Internet access.