Privacy Policy

Rev. October 2021

FACTS What Does Tolovana Financial d/b/a Birch Lending Do With Your Personal Information?
Why? Financial companies choose how they share your personal information. Consumers have the right to limit some but not all sharing. This notice tells you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and checking account information
  • Payment history and income
  • Employment information and wire transfer instructions
How? All financial companies need to share customer personal information to run their everyday business. In the section below, We list the reasons financial companies can share their customer personal information; the reason Tolovana Financial d/b/a Birch Lending chooses to share; and whether you can limit this sharing.
Reasons We Can Share Your Personal Information Does Birch Lending Share? Can You Limit This Sharing?
For our everyday business purposes, such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus. YES NO
For our marketing purposes – to offer our products and services to you. YES NO
For joint marketing with other financial companies NO WE DO NOT SHARE
For our affiliates’ everyday business purposes – information about your transactions and experiences. YES NO
For our affiliates’ everyday business purposes – information about your creditworthiness. YES YES
For our affiliates to market to you. YES YES
For non-affiliates to market to you. YES YES
To Limit Our Sharing

• Call 833-742-4724 our menu will prompt you through your choices or

• Contact us via email at customerservice@birchlending.com

Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we can share your information as described in this notice. However, you can contact us at any time to limit our sharing.
Subscriber text messaging originator opt-in data and consent details will not be shared with any third parties except when explicitly authorized by the subscriber. Mobile information will not be shared with any third parties for marketing or promotional purposes.

Questions?
Call 833-742-4724 or go to www.BirchLending.com.
Who We Are:

Who is providing this notice?

 Tolovana Financial d/b/a Birch Lending, a wholly owned subsidiary of Benhti Economic Development Corporation (“BEDCO”), a tribally chartered economic arm and instrumentality of a sovereign Indian Tribe in Alaska, is providing this privacy policy.
What We Do:
How does Birch Lending protect my personal information? To protect your personal information from unauthorized access and use, we use security measures. These measures include computer safeguards and secured files and buildings.
How does Birch Lending collect my personal information?

We collect your personal information, for example, when you:

  • Apply for a loan
  • Give us your income information
  • Tell us where to send the money
  • Provide account information
  • Provide employment information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
How does Birch Lending collect my personal information?

You have the right to limit only:

  • sharing for affiliates’ everyday business purposes information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you
What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.
Definitions
Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

• Our affiliates include other business entities of Tolovana Financial d/b/a Birch Lending, a wholly owned subsidiary of Benhti Economic Development Corporation (“BEDCO”), a sovereign Indian Tribe in Alaska
Non-affiliates

Companies not related by common ownership or control. They can be financial and non-financial companies. Non-affiliates we share with include service providers and data processors.

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

* Tolovana Financial d/b/a Birch Lending does not jointly market.